A centralized, structured library of your onboarding processes, product expertise, and delivery know-how — designed for humans to navigate and AI to understand.
The source of truth behind consistent, confident onboarding.
Most teams have onboarding knowledge scattered across documents, chats, inboxes, and individual minds. A Knowledge Hub consolidates everything into a single, structured system your team — and your AI — can count on.
It becomes the always-current, always-searchable source of truth powering your onboarding engine.
The entire onboarding journey mapped clearly — phases, milestones, outcomes, and definitions of success. This is the architectural blueprint of your onboarding system.
Every onboarding step documented with purpose, inputs, outputs, roles, timing, risks, exceptions, and decision logic — structured so both humans and AI can follow it.
Templates, FAQs, scripts, compliance notes, configuration guides, and supporting materials — organized and instantly discoverable by your team and AI.
A living record of improvements, updates, and micro-insights. Every enhancement flows directly into AI guidance and OnboardingIQ workflows.
Onboarding spans product, engineering, customer success, compliance, and operations. No single team owns it — which is why a connected, relationship-driven knowledge system is so effective.
This is how onboarding becomes self-improving — every week, with every client.
When you update your Knowledge Hub, everything else stays in sync — automatically.
Your onboarding system improves itself — week after week.